Network Connectivity Issues: DIY vs Professional Help

Nov 9, 2023

In today’s digital age, technology has become an integral part of our everyday lives. That said, unfortunately network connectivity issues are bound to occur. While some problems can be resolved with a little DIY troubleshooting, there will be instances where you will need to seek a professional computer repair technician with more expertise. Let us share with you when you can tackle network connectivity problems yourself and when it’s time you should call a computer repair technician.

DIY Troubleshooting

Basic Connectivity Problems

If your device is experiencing simple issues like not connecting to WI-FI or is super slow you can try some basic troubleshooting. You can restart your device. Turn it off and then turn it back on. Sometimes that’s all you need to do. Also consider rebooting your router and checking for any loose cables.

Internet Service Provider Outage

Perhaps your network connectivity problems are not due to your setup. It can be due to a service outage by your internet service provider. To find out if that’s the root of the problem, check your internet service provider’s status page or contact them.

Software Glitches

Sometimes you computers connectivity issues are due to a software glitch. To fix this, restart the software or your device.

When to Call a Computer Repair Technician for your Network Connectivity Problems

Intermittent Connectivity

If your network connection is inconsistent and dropping in and out unpredictably, you need to get a professionals help. A technician will be able to diagnose the issue.

Complex Network Configurations

If your a business with an advanced network setup, it can be difficult to DIY troubleshoot without expertise. A computer repair technician can help you assess and optimize these complex networks for you.

Data Loss or Security Breach

If you believe the root cause of your network connectivity problems to be data loss or a security breach, it’s crucial for you to bring in a technician who can recover your data and enhance your security.

Odd High Data Usage

If you notice a sudden increase in data usage, that could indicate a malware or unauthorized access problem. Contact a computer technician to investigate and secure your network.


While DIY troubleshooting can sometimes help resolve your network connectivity issues, there will be situations where you will need professional help from a computer repair technician. Being able to identify the signs we shared with you above that indicate you need professional help can save you frustrations. Egghead IT is here to help if your facing network connectivity issues. We are your computer repair experts. Feel free to contact us by filling out this form here or you can give us a call at (760)205-0105.


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