A Guide to Managed IT Services

Apr 21, 2021

Managed IT Services help businesses affordably cover the full scope of their IT needs. This is one of the many reasons businesses may want to hire a Managed Service Provider (MSP), but doing so comes down to more than just costs. 

In fact, when it comes to IT for business, MSPs come with many advantages, allowing you to focus on your day-to-day operations while we proactively take care of your software and hardware. 

Here’s what you need to know about Managed IT services. 

What are Managed IT Services?

Managed IT services monitor and maintain your company’s devices and network. For a flat monthly rate, you can select different plans such as per-device or per-user.

A team of experts will check that all of your software and hardware is up to date, offering 24/7 remote support if there are ever any issues. In some instances, on-site support may also be offered.

How do MSPs work?

By installing agents on your devices, MSPs are able to monitor user activity in order to flag potential problems. This is why Managed IT services are seen as proactive. Remotely, IT experts will provide solutions so that your business operations will not encounter any downtimes. 
MSPs will also ensure that you’re safe from cyberattacks while providing application management services, handling end-user systems, and offering technology auditing. 

Why are they better than outsourcing?

The main difference between MSPs and outsourcing is their approach. An IT consultant will offer advice and project-based work as per your immediate needs, while an MSP will offer long-term support and management in addition to consultation. 

To put it simply, an MPS will enable the smooth sailing of your entire IT ecosystem whereas with outsourcing you will simply receive advice and solutions in a break/fix model. 

How We Can Help

We want to work alongside you in order to provide the best proactive approaches for your IT needs. From software, hardware, and data security, we offer reliable 24/7 support.

Meanwhile, let your in-house IT department handle your regular business operations without the added stress of managing IT.

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